Last updated: 5 October 2026
Uncap uses account and service information to provide connectivity, prepaid services, technology purchases, payments, support and related account features.
Information is used to authenticate users, fulfil purchases, process and verify payments, provide customer support, prevent fraud and maintain the service.
Information may be shared only as needed with payment processors, connectivity/prepaid suppliers, delivery or fulfilment providers, hosting providers and other processors required to deliver a requested service.
Uncap uses encrypted network connections and access controls. Account/profile data is removed or anonymised when an account is deleted. Transaction, tax, fraud-prevention or security records may be retained where required for legal, accounting or legitimate security purposes.
You can delete your account inside the Uncap app under Profile → Settings → Delete account. You can also start a deletion request from the public deletion page below.
For privacy or account questions, use Help & support inside the Uncap app.